‘If you fail to plan, you are planning to fail!’ - Benjamin Franklin
Valuable outputs are directly linked to carefully planned inputs. How much time have you spent to plan the inputs you need to capture so that you can get rich outputs? How often do you revisit these insights to update their relevance?
Planning what you want to see out of your business data is where you really need to put a lot of effort into as business owner. A great place to start is to write down your business' key performance indicators (KPI's).
These are the indicators that will help you to make critical assessments and decisions on the overall performance of your business on a day to day basis.
Ask yourself what drives business and customer value. It may be something like:
- Amount of demo's given;
- Number of quotes issued;
- Average support call turnaround time.
- Etc. etc.
Most SME's have between 5 and 10 KPI's that should be monitored daily to ensure a healthy performance road map.
Once you have identified your KPI's you can determine the best method of capturing the supportive data into your accounting system.
At MyBI we specialise in helping #SME's using #Pastel Partner or Xpress to optimise their #data handling and automate BI reporting.
