"Business intelligence (BI) comprises the strategies and technologies used by enterprises for the data analysis of business information. BI technologies provide historical, current and predictive views of business operations." ** Source: Wikipedia In a quality environment BI is of utmost importance. BI is not the easy to see data that is right in front of you. It is the stats and KPI data packed away in the detail. Great BI takes time to put together but it is invaluable once you have it. Take the rugby world cup for instance. The deep level of BI available in modern rugby on a per team and even per player level is phenomenal. Some of the stats include: - Meters carried - Runs - Tackles made - Tackles missed - Clean breaks - Minutes played - Offloads - Possession - Territory - Rucks won - Total kicks ...to name but a few. Rassie and the Springboks showed us how passion and a deep understanding of the game made all the difference. In your business BI can also make all the difference. You already have the passion, but do you have a deep understanding of your business data. Such as: - Top customers - Top selling items by quantity and amount - Cash flow per day - Daily sales - etc Do you generate BI in your business? If so how?